An acute care hospital, located in central Alabama, with multi-specialty clinics, an ambulatory surgery center, an imaging center along with several ambulatory facilities, throughout the region, recognized there was an opportunity to take a deeper look at their Clinical Documentation Improvement/Integrity (CDI) program to possibly make some adjustments to improve the overall approach.

With that, CSI partnered to provide full access to our Revenue Cycle and coding team which comprises of over 1,000 US-based detailed coders. Backed by broad experience in EHR implementation, revenue readiness assessments, and coding advisory services, CSI brought a strong foundation of knowledge to the partnership. CSI understood the need to support our client here specifically with RCM system workflow improvements, automation integration, physician training, and staffing.